FAQ

Once you have become a member you have access to the gym 24/7, allowing you to exercise at your convenience.

Access during unstaffed hours is granted through your secure tag that you will have received on signup. 

Access during unstaffed hours is granted through your secure tag that you will have received when you became a member at Catalyst 24/7 Fitness. 

You can easily become a member online through our website or in person during staffed hours at the gym. If you do sign up via our website, you will need to arrange to visit the gym during staffed hours to collect your access tag. 

Under 18 membership is for those between the ages of 15 years and 18 years of age only. Please sign up via a touchscreen device (as a signature is required) and visit Catalyst 24/7 Fitness during staffed hours in attendance with your parents/guardian. 

Yes you can, but you need to be booked in with a Catalyst 24/7 Fitness personal trainer at all times. 

Our Personal Trainer's contact details are available at Catalyst 24/7 Fitness reception. You may contact them directly to schedule your personal training sessions. 

We provide both staffed and unstaffed hours. Please see our Contact page for these hours. 

We understand that not only do you want the latest in gym equipment, but also a clean well maintained facility. We provide a diverse range of equipment, including cardio machines, free weights, weight machines, and more.

We also have two bathrooms with private shower facilities. Our bathrooms are brand new with quality fixings installed.

Being owner/operator you can be assured that the cleanliness of your club is our mission.

We provide open cubed storage facilities. We ask that you don't bring valuables to the gym as we cannot be held responsible for those items. 

We have ample free parking for our members. 

Yes, we have a dedicated area for stretching and functional workouts.

We do not offer towel service, so please bring your own workout towel. Please note that towels are compulsory when working out at Catalyst 24/7 Fitness.

We have two private bathrooms located in the gym, both equipped with shower facilities. Please bring your own towel as we do not supply towels. We have soap available but please do bring your own hairdryer, shampoo and conditioner. 

When you sign up to become a member, we will give you a general tour of the gym and you also will receive a FREE Personal Training session that you'll then need to book. This is a great opportunity for you to ask any questions you may have about equipment.

In case of emergency, the gym has a defibrillator.  Please call 000 for Police, Fire or Ambulance services in the event of an emergency and we also have duress buttons located in the gym for emergencies during unstaffed hours. 

We put your safety first by only allowing access to members with their own key. We have monitored surveillance and patrols to ensure that you are comfortable no matter what time of day it is.

Piece of mind will allow you to focus on shaping and toning your body without any worries.

Under no circumstances are you allowed to use your tag to let a friend into the gym, nor loan them your tag.  Your key tag is for your use only. If you do want a friend to attend with you, please visit the gym during staffed hours and speak to our reception staff. 

Any lost items are kept in a designated lost and found area in the gym. Please check with our staff for lost and found inquiries.